Data Protection Notice

One of your rights provided by European Union law is that you must be informed when your personal data (also known as personal information) is processed (collected-used-stored) by any organization. You must also have the right to know the details and purposes of these processes.

Some of the processes offered on our website require the processing of your personal data. In these cases, the links are valid in these pages redirecting you to the specific information concerning the process contained in the relevant data protection notices.

Here we give you an overview of some of the ways this website processes your personal data including the use of cookies e dei social media.

Your personal data and our website

  • We collect your personal information only to the extent necessary to achieve a specific purpose related to our task;
  • We will use your personal information for marketing purposes;
  • We will not reuse the information for any purpose other than the initial purpose;
  • We put in place security measures to ensure that your data is kept up to date and processed securely;
  • Under certain conditions provided by law, we may refer your information to third parties (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and legitimately proportionate for specific purposes;
  • You have the right to access your personal information, to have the possibility to verify it and the right to contest it at any time you believe that your data protection rights have been infringed;
  • We do not keep your personal information longer than is necessary for the purpose for which it was collected;
  • However, we may keep your information for a long time for historical, statistical or scientific purposes with due guarantees


Cookies are small text files stored on the user's device (such as computers, tablets or phones) by the website used for technical functions of a site or for collecting statistics.

Cookies are generally used to provide a more personalized experience for a user, for example, such as when an online service remembers your user profile without you having to log in.

When you visit one of our websites, we may collect data about your browsing experience such as your IP address, the web pages you visited, when you visited them and where they redirected you to.

This information is used for data aggregation and anonymous statistics with a view to improving our service and improving your user experience.

When you visit this site, we will keep your visit history for up to 13 months. This information will subsequently be deleted.

In case you want to decide to delete your data from anonymous data used for data aggregations, you can do so by visiting the last paragraph of here (opting out)

Read about ours cookies for more information on what type of cookies our website uses. (See page)

Social Media

We use social media to present our work through widely used and contemporary channels.

Il nostro uso dei social media è evidenziato in questo sito web.

For example, you can watch videos, which we upload to our YouTube channel and follow links from our website to Google, Twitter, Facebook and LinkedIn.

cookies are not activated by our display of social media buttons for connecting to these services when pages from our website are loaded on your computer (or other devices) or by components of these services incorporated into our website.

Each social media outlet has its own policies on how they process your personal data when you access their sites. For example, if you choose to watch one of our YouTube videos, you will be asked for your explicit consent to accept YouTube cookies; if you search for our activity on Twitter, you will be asked for your explicit consent to accept cookies of Twitter; the same applies for Google, Facebook and LinkedIn.

If you have any concerns or questions regarding their use of your personal information, you should read their privacy policies carefully before using their sites.

Claims management

What kind of personal data does the site process?

We process the personal data entered by site visitors. This includes names, contact details, as well as the content of attachments (as they qualify as personal data).

Who could receive my personal data?

The file containing your personal information is accessible by key members of our staff. All access to case files are logged.

Where are my rights?

You are entitled to access the personal data we hold about you and change it if necessary. In certain cases, you also have the right to block, delete, or object to the processing of your data. For more information, you can look at articles 13 to 19 of the GDPR Regulation.

To exercise any of these rights, please contact us via our contact form. The answer will be provided as soon as possible. Please note that restrictions under Article 20 of the GDPR Regulation may apply.

How long do you keep my data?

We keep log files (including your personal information) up to a total of 2 years

Who can I contact?

You can contact us at the following contacts:

  • e-mail:;
  • You can find complete information regarding the contact of the staff on the contact page of the website.